Management and Supervision: The Basics and Beyond

Course # 0083

Purpose

The purpose of this course is to outline how healthcare professionals in supervisory roles can manage their staff effectively.

Description

Management and Supervision: The Basics and Beyond is a 1 hour continuing education course that outlines how healthcare professionals in supervisory roles can manage their staff effectively. The course reviews the basics of leadership, supervision and management. It also examines orientation, training and retaining employees. It provides information regarding effective communication and conflict resolution among staff and examines time management and delegation.

Learning Objectives

1. Discuss the basics of leadership, supervision and management. 2. Examine orientation, training and retaining employees. 3. Discuss effective communication and conflict resolution among staff. 4. Examine time management and delegation.

Criteria for Successful Completion

To receive continuing education credit for this program, you must complete the entire course, including registration, viewing the video program, taking the post-test and obtaining a score of at least 70% or better, and completing the program evaluation. (Social workers must obtain at least an 80% or better score.) If you do not score a 70% or better, (80% for social workers) you may take the exam again as many times as necessary to receive a passing score. When a score of 70% (80% for social workers) or better is achieved, you will be able to move forward to the evaluation and receive your certificate online.

This Course is Approved for the Following Professionals

HR Professionals Nurses Ohio DODD Professionals

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